In the events of disputes between consumers and the licensees regarding the electricity meters, what are the actions taken by the Energy Commission?

Any disputes between consumers and the licensees regarding the electricity metering can be referred to the Energy Commission, who will act in accordance with Act 447 and the regulations made under the Act. The Commission may also collect information and evidence including witnesses’ statements, if necessary.

Why is there an increase in electricity bills after the electromechanical meter is converted to electronic meter? Between electromechanical and electronic meters, which gives the most accurate reading? What is a smart meter? And is it safe? What is the meter accuracy rate according to the existing legal requirements? What are the advantages of electronic meters compared to electromechanical meters?

Meter