Frequently Asked Questions
General · Feedback
Can adapters be sold without obtaining approval from the Energy Commission (Suruhanjaya Tenaga)?
If a manufacturer/importer markets a television without applying for an energy efficiency label from the Energy Commission, what penalty may be imposed?
Must televisions sold be affixed with the Energy Commission's energy efficiency label?
What penalties may be imposed on traders who sell electrical equipment that has not obtained a Certificate of Approval (COA)?
How long does the application process for a New Certificate of Approval and Renewal of Certificate of Approval take?
How can I find out whether an adapter has been approved for sale and use?
Can a consumer lodge a complaint with ST upon receiving a claim letter from the licensee relating to KUPM?
What is the time period for a licensee's claim of lost revenue in cases involving KUPM?
Why does the licensee ask me to switch on the load in my house for the meter testing to be carried out?
I intend to carry out new wiring / modification / wiring upgrade / rewiring / additional wiring at my residence — which party should I appoint to carry out this work?