Stakeholders

Public service channels, consumer rights, related support and information for energy users.

Electricity

Gas

Energy Efficiency

National Energy Outlook

Awareness

Training and Development

Security

Energy security, reliable supply, resilient systems and long-term national readiness.

System Average Interruption Duration Index (SAIDI)

System Average Interruption Frequency Index (SAIFI)

System Average RMS Frequency Index (SARFI)

Grid System Operation

Pricing

Electricity tariffs, gas facility tariff frameworks and market-based cost mechanisms across the energy sector.

Electricity Pricing Framework

Gas Facility Tariff Framework

Your Electricity Tariff Facts

Monthly AFA Rate

Sustainability

Renewable energy, energy efficiency, conservation measures and transition initiatives that support a more sustainable energy future.

Energy Transition Programmes

Market Structure & Access

Partnership

Collaborations, procurement channels, investment initiatives, and ecosystem partnerships that drive scale.

ASEAN

International Collaboration

National Collaboration

ST Annual Regulatory Review

Karnival Bijak Tenaga

Energy Regulatory Insights (ERI)

Frequently Asked Questions

General

Feedback

Can the licensee disconnect the electricity supply at a house if there is a case of Meter Installation Tampering at the premises? Why does the licensee not claim lost revenue for meter installation tampering from my tenant? What action will the licensee take if a consumer refuses to pay the lost revenue claim? Can a case of meter installation tampering be subject to criminal action in addition to civil action by the licensee? Can the licensee still make a lost revenue claim if I have sold my house?