Frequently Asked Questions
Energy Transition Program
CREAM
Please help to provide guidance on approved REC registries, platforms, or any local tracking systems recognized by ST.
Please help to clarify on the exact process of issuance, trading, transfer, and retirement of RECs under CREAM.
Is there any impact on ICPT?
Are there any guideline to handle billing disputes between LEGA, consumers, and TNB.
Does TNB or LEGA will bill the homeowner? If TNB, are there any charges involved? If LEGA, do LEGA access the meter?
Which entity will be responsible for meter installation, management, and accuracy testing, LEGA or TNB?
If allowed, please provide clarity on metering, billing, and REC claims to avoid double counting.
To clarify whether homeowner or consumer can concurrently participate in both NEM (Net Energy Metering) and CREAM?
Are there any exceptions or flexibility allowed if Local Green Consumers (LGCs) or solar sites fall slightly outside the 5km radius?
Could we clarify on the agency/entity responsible for conducting the PSS are LEGA, TNB, or approved consultants?