Frequently Asked Questions

What documents are required for the Release Letter application? ↗ How long is the processing time for the Release Letter application? ↗ Are there any fees charged for the application of a Release Letter? ↗ What is the role of Dagang Net Technologies (DNT) with ST? ↗ How do I apply for a Release Letter? ↗ What is meant by a Release Letter for electrical equipment that does not require a Certificate of Approval? ↗ What is meant by a Release Letter for electrical equipment that requires a Certificate of Approval? ↗ What are the types of Release Letters? ↗

Do consumers need to pay for the replacement of the meters? ↗ Will a notice be issued to the consumers before the meters are changed? ↗