Frequently Asked Questions

Please help to clarify on the exact process of issuance, trading, transfer, and retirement of RECs under CREAM. ↗ Is there any impact on ICPT? ↗ Are there any guideline to handle billing disputes between LEGA, consumers, and TNB. ↗ Does TNB or LEGA will bill the homeowner? If TNB, are there any charges involved? If LEGA, do LEGA access the meter? ↗ Which entity will be responsible for meter installation, management, and accuracy testing, LEGA or TNB? ↗ Is there a list of accredited or approved consultants provided by ST/TNB to conduct a PSS? ↗ Could we clarify on the agency/entity responsible for conducting the PSS are LEGA, TNB, or approved consultants? ↗ Is there any specific technical standards and guidelines must be followed for conducting a PSS? ↗ For CREAM scheme, is it possible to combine with the existing scheme such as NEM and SELCO for rooftop? For example, I house have the area to install up to 10kWp; and it shall be divided by 6kWp to be under NEM/SELCO, and balance 4kWp to be under CREAM sc ↗ How long is the duration to conduct PSS starting from first submission to final approval? ↗