Secondary Menu

About Us
Sourcing
Resources
Newsroom
Contact Us
FAQ

Main navigation

Stakeholders

Public service channels, consumer rights, related support and information for energy users.

Electricity

Gas

Energy Efficiency

National Energy Outlook

Awareness

Training and Development

Security

Energy security, reliable supply, resilient systems and long-term national readiness.

System Average Interruption Duration Index (SAIDI)

System Average Interruption Frequency Index (SAIFI)

System Average RMS Frequency Index (SARFI)

Grid System Operation

Pricing

Electricity tariffs, gas facility tariff frameworks and market-based cost mechanisms across the energy sector.

Electricity Pricing Framework

Gas Facility Tariff Framework

Sustainability

Renewable energy, energy efficiency, conservation measures and transition initiatives that support a more sustainable energy future.

Energy Transition Programmes

Market Structure & Access

Partnership

Collaborations, procurement channels, investment initiatives, and ecosystem partnerships that drive scale.

ASEAN

International Collaboration

ST Annual Regulatory Review

Karnival Bijak Tenaga

Energy Regulatory Insight (ERI)

Secondary Menu

About Us
Sourcing
Resources
Newsroom
Contact Us
FAQ

Main navigation

Stakeholders

Public service channels, consumer rights, related support and information for energy users.

Electricity

Gas

Energy Efficiency

National Energy Outlook

Awareness

Training and Development

Security

Energy security, reliable supply, resilient systems and long-term national readiness.

System Average Interruption Duration Index (SAIDI)

System Average Interruption Frequency Index (SAIFI)

System Average RMS Frequency Index (SARFI)

Grid System Operation

Pricing

Electricity tariffs, gas facility tariff frameworks and market-based cost mechanisms across the energy sector.

Electricity Pricing Framework

Gas Facility Tariff Framework

Sustainability

Renewable energy, energy efficiency, conservation measures and transition initiatives that support a more sustainable energy future.

Energy Transition Programmes

Market Structure & Access

Partnership

Collaborations, procurement channels, investment initiatives, and ecosystem partnerships that drive scale.

ASEAN

International Collaboration

ST Annual Regulatory Review

Karnival Bijak Tenaga

Energy Regulatory Insight (ERI)

Resources

‹ Home

Performance Standard of Electricity Supply Services of N.U.R

Image

File

ST-Performance-Standard-Electricity-NUR.pdf

Document

ST-Performance-Standard-Electricity-NUR.pdf (597.89 KB)

Resource Type

Electricity

Publication Date

Tue, 23 Dec 2025 - 12:00

Image

Energy Commission,

No. 12, Jalan Tun Hussein,

Precinct 2,

62100 Putrajaya, Malaysia.

Toll Free: 1-800-2222-78

Tel: (603) 8870 8500

Fax: (603) 8888 8637

Career
Disclaimer
Privacy
Security

Recognitions

Sort By: Filter By: