The billing reading period for my electricity bill at home has exceeded 31 days, resulting in a higher charge.

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The billing reading period for my electricity bill at home has exceeded 31 days, resulting in a higher charge.

If the billing reading period exceeds 31 days, the electricity bill will be calculated using a prorated method based on the number of billing days by the licensee. This method is used to ensure that consumers are not overcharged, and it is also used by other utility companies both locally and abroad.

An explanation of the calculation method can be obtained by contacting the consumer service division of the nearest licensee office.

What penalties may be imposed on traders who sell electrical equipment that has not obtained a Certificate of Approval (COA)? How can I find out whether an adapter has been approved for sale and use? How long does the application process for a New Certificate of Approval and Renewal of Certificate of Approval take? Can adapters be sold without obtaining approval from the Energy Commission (Suruhanjaya Tenaga)? Must televisions sold be affixed with the Energy Commission's energy efficiency label?

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