Frequently Asked Questions

What is the definition of new customer? ↗ Customer has signed the ESA, and the supply is given before the CRESS effective date. Customer declared the staggered Maximum Demand as below. Can customer join CRESS for the additional staggered load for the coming years? Eg, Customer final MD is 100MW with staggered load declaration. Year 1 = 10 MW (current year) Year 5 = 50 MW Year 15 = 100MW (final load). ↗ When can a CRESS application be submitted? ↗ Customers have signed ESA and supply is given before effective date of CRESS. Can customers close their account and submit new supply application to join CRESS under the new account? ↗ Customers have signed ESA but supply not yet given on the effective date of CRESS. Can customers join CRESS? ↗