I found that my shop's electricity bill this month has been charged a power factor surcharge by the licensee.
A power factor surcharge may be imposed by the licensee if the power factor value at the installation is less than 0.85 for electricity supply below 132kV. A low power factor value indicates that the level of electricity usage at the installation is inefficient and that electricity wastage has occurred. This situation is typically caused by the use of electrical equipment with a high inductive motor load, such as an air compressor engine. Consumers need to contact any electrical contractor registered with the Energy Commission for advice on improving the power factor value at their installation.
A list of electrical contractors registered with the Energy Commission can be obtained from the following ECOS ST website:
https://ecos.st.gov.my/senarai-kontraktor-elektrik-berdaftar