If a consumer feels that the amount claimed is unreasonable, what can the consumer do? | Suruhanjaya Tenaga

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If a consumer feels that the amount claimed is unreasonable, what can the consumer do?

Consumers may contact the licensee to discuss a solution for the payment claim. Consumers may bring supporting documents as stated in Item 5.3.3 of the Guidebook on the Procedure for Claiming Lost Revenue.

What penalties may be imposed on traders who sell electrical equipment that has not obtained a Certificate of Approval (COA)? How can I find out whether an adapter has been approved for sale and use? How long does the application process for a New Certificate of Approval and Renewal of Certificate of Approval take? Can adapters be sold without obtaining approval from the Energy Commission (Suruhanjaya Tenaga)? Must televisions sold be affixed with the Energy Commission's energy efficiency label?