The licensee refuses to cooperate in updating the domestic tariff category at my service apartment, what action can be taken against the licensee? | Suruhanjaya Tenaga

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The licensee refuses to cooperate in updating the domestic tariff category at my service apartment, what action can be taken against the licensee?

If the licensee refuses to cooperate in updating the tariff category after a formal application has been submitted, the consumer may lodge a formal complaint with the Energy Commission for further action. https://aduan.st.gov.my/

What penalties may be imposed on traders who sell electrical equipment that has not obtained a Certificate of Approval (COA)? How can I find out whether an adapter has been approved for sale and use? How long does the application process for a New Certificate of Approval and Renewal of Certificate of Approval take? Can adapters be sold without obtaining approval from the Energy Commission (Suruhanjaya Tenaga)? Must televisions sold be affixed with the Energy Commission's energy efficiency label?