Frequently Asked Questions
General · Feedback
Has any 'energy-saving device' (ESD) been approved by the Energy Commission?
Can a house be built near a high voltage aerial line?
If a company fails to appoint a Registered Electrical Energy Manager, what penalty may be imposed?
I am concerned that replacing the meter with a smart meter will cause my electricity bill to increase.
The billing reading period for my electricity bill at home has exceeded 31 days, resulting in a higher charge.
I only receive an estimated bill from the licensee.
I do not receive an electricity bill from the licensee.
I found that my shop's electricity bill this month has been charged a power factor surcharge by the licensee.
The licensee has applied a commercial tariff category to the electricity bill at my service apartment.
The licensee refuses to cooperate in updating the domestic tariff category at my service apartment, what action can be taken against the licensee?